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Cisco Meraki MC74
A New Voice in Communication

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The Cisco Meraki MC74 is a premium VoIP phone with an elegant design, featuring a 7" touchscreen display. Representing a fresh approach to the notoriously complex and disjointed world of telephony, it leverages the power of the cloud to eliminate the traditional PBX. MC74 provides simple, intuitive management and the ability to integrate with business applications

Meraki Communications

Meraki Communications phones benefit from zero-touch deployment. With only a serial number the network admin can remotely configure the phone for a user or meeting room. Once online it will connect to the cloud, pull down its configuration and within seconds be ready to make calls.

Using the Meraki dashboard, the network admin is able to manage all the essentials: review call stats, configure alerts, set up conference rooms, manage a contacts directory and set up Interactive Voice Response menus. For connection to the rest of the world via the public switched telephone network (PSTN), there are configuration options for a SIP service provider, and Meraki partners will be able to guide customers on this essential component.

Introducing MC74

With a beautiful, carefully crafted design and superb sound quality, MC74 is designed to delight the user, featuring easy and intuitive access to the most commonly used features-and the minimum of distractions

A large, high resolution color display is the center of the phone experience, and this blank canvas allows Meraki engineers and designers to evolve and refine the user experience over time. The display and speaker provide intuitive visual and audible cues to communicate status, without requiring the user to navigate through deep, complicated menus.

Wideband audio enhances the calling experience, allowing crystal clear speech. Calls can be placed or received using the handset, USB, Bluetooth or even regular cellphone headsets.* A sensitive microphone and full range speaker are also included for an exceptional hands-free experience during meetings.

MC74 aims to be nothing less than the best possible communications experience.

  • High-definition, color, 7" IPS-backlit touchscreen display for easy navigation
  • Integrated desktop mount and adjustable hinge for finding the perfect screen angle
  • Optional wall mount adapter with bubble leveler included
  • Handset with on-hook proximity sensor
  • Front and side USB headset ports and 3.5mm audio headset socket
  • Volume and mute buttons with mute status LED

Cisco Meraki MC74 UI Screenshots

Learning Curve: None

An expansive, high-resolution color display. Thoughtful, intuitive interface design. Effortless interaction and navigation. A work phone like no other.

  • Contact directory integration
  • Call history and visual voicemail
  • Hold, transfer, mute, and speakerphone capabilities
  • Interactive Voice Response and extension calling
  • Ad-hoc conferencing
  • Lock screen protection

100% Cloud Managed

Using the cloud-hosted Meraki dashboard, administrators can easily configure and manage phones, even remotely.

Easy Provisioning

  • Using zero-touch deployment, an administrator can remotely configure the device for a user or meeting room with only a serial number. The phone can be unboxed at its destination and plugged into the network. It'll then connect to the cloud, pull down its configuration, and within seconds be ready to make calls.

Manage All the Essentials

  • Using the Meraki dashboard, an administrator can manage all the essentials: review call stats, configure alerts, set up conference rooms, manage a contacts directory, and set up Interactive Voice Response menus.

Zero On-Site Infrastructure

The Meraki cloud architecture eliminates the traditional PBX and provides simple, intuitive management, and integration with business applications.

Cloud Architecture

  • The Meraki cloud architecture is built for reliability, security, and scalability. Already supporting over 500,000 customer networks, it features built-in redundancy, advanced security features, and a 99.99% uptime SLA.

Call Service

  • Meraki MC is built on a SIP-based architecture, and the solution consists of the phone, cloud license, and SIP service from pre-approved providers. Direct integration from providers in the Meraki dashboard makes traditional tasks, such as provisioning new numbers, take minutes, not days.

Simplicity, Extended

Easy-to-use tools reduce administrative workload by making information more accessible and actions much faster for the user.

Cisco Meraki Phone Portal Screenshot

Phone Portal

The Meraki phone portal is a web-based platform that users can access from anywhere, allowing them to manage their contacts, view call history, access their voicemails, and dial directly from the browser.

Cisco Meraki Dial from a Browser Screenshot

Dial from a Browser

The Meraki phone browser extension gives users the ability to dial directly from their web browser with a single click. The extension can be installed directly from the phone portal and will immediately be integrated with the phone.


Meraki MC offers all the essentials for your voice communication needs.

    Centralized Cloud Management

  • The Meraki dashboard enables secure monitoring and management of all of your phones from anywhere in the world.

    Transfer Options

  • Transfer calls, transfer to voicemail, or warm transfer, all in just a tap. No more complex commands for simple actions.

    Contact Presence

  • See the status of your contacts, for more efficient ways to connect.

    Visual Voicemail

  • Listen to your voicemail anytime, from anywhere. Easily choose what you need to hear and what can wait. It's voicemail made for the 21st century.

    Call Loss Statistics

  • Intelligent insight into audio quality, so you can proactively optimize for great sounding calls.

    Phone Portal

  • Access voicemails, directory, call forwarding and more, from any smartphone or computer. Included automatically with every MC74.

    Wideband Audio

  • Go easy on your ears with wideband audio. It's like Hi-Fi for your phone calls, making for clearer conversation.

    Easy Onboarding

  • If you need more numbers, it doesn't have to take weeks to get them. With easy onboarding, you're up and running in minutes.

What's New

Attendant console functionality, without the hardware

    Transfer Options

  • Ask to transfer, transfer to voicemail, or transfer directly


  • See the call status of all your contacts

    Multiple Lines

  • Manage up to 8 phone numbers on one MC

    Contact Favorites

  • Set favorite contacts for easy access in the dialer or phone portal

    Network Wide Call Park

  • Park calls on the network and pick them up from anywhere


MC74 Specifications
  • High definition color 7" IPS backlit touchscreen display (1280x800)
  • Integrated GbE switch with passthrough port
  • Integrated desktop stand with adjustable hinge
  • Optional wall mount adapter with leveler
  • Dedicated volume button
  • Mute button with status LED
  • Handset with on-hook proximity sensor
  • Magnetic cable guide
  • Rear and side USB headset ports
  • 3.5mm audio headset jack
  • Speakerphone/Mic
  • Ambient light sensor
  • Multicolor notification LED
In the box
  • MC74 phone + handset and cord
  • Wall mounting kit + hardware
  • Microfiber screen cloth
  • Design matched ethernet cable
  • Fully encrypted voice and SIP signaling (TLS/SRTP)
  • E911 support for accurate location in emergencies
  • E164 international dialling format
  • Wideband audio G.722 internal calling (G.711 for PSTN calling)
  • 802.3af PoE (Class 3)
  • Universal power adapter (optional accessory)
  • Operating temp: 0oC to 40oC (32 to 104F)
  • Humidity 5 - 95% non condensing
Physical dimensions
  • Size including handset 272 x 186 x 94mm (10.7 x 7.3 x 3.7in)
  • Weight 1.1Kg (2.4lbs)
  • 2 Years
  • 1, 3, 5, 7 or 10 year licensing options
  • UL / IEC / EN 60950-1
  • CAN/CSA-C22.2 No. 60950-1
Radio Approvals
  • FCC Part 15C, 15E
  • EN 300 328, EN 301 893
  • For additional country-specific regulatory information, please contact Meraki sales
Supported frequency bands (country-specific restrictions apply)
  • 2.412-2.484 GHz
  • 5.150-5.250 GHz (UNII-1)
  • 5.250-5.350 GHZ (UNII-2)
  • 5.470-5.600, 5.660-5.725 GHz (UNII-2e)
  • 5.725-5.825 GHz (UNII-3)
EMI Approvals (Class B)
  • FCC Part 15B
  • EN 301 489-1-17, EN 55032, EN 55024
Exposure Approvals
  • FCC Part 2
  • EN 62311, EN 62479
Telecom Approvals
  • FCC Part 68

* A list of tested headsets can be found at


Download the Cisco Meraki MC74 Datasheet (PDF).

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